Terms
Terms
Definitions
Licenses
Single / Unlimited
Single / Unlimited
How many times a template can be used from a single purchase. Single-use licenses allow for use on one website (most common)—while unlimited licenses allow for a template to be used on an unlimited number of projects.
How many times a template can be used from a single purchase. Single-use licenses allow for use on one website (most common)—while unlimited licenses allow for a template to be used on an unlimited number of projects.
Delivery
Delayed / Instant
Delayed / Instant
How long it takes to receive your template after checkout. Many template shops manually send invites to template purchases, which often takes 24-48 hours for fulfillment. Shops with instant delivery use automation to fulfill purchases immediately after checkout.
How long it takes to receive your template after checkout. Many template shops manually send invites to template purchases, which often takes 24-48 hours for fulfillment. Shops with instant delivery use automation to fulfill purchases immediately after checkout.
Support
Limited / Lifetime
Limited / Lifetime
The duration of complimentary email support offered with purchase. Shops with limited support usually drop off after 1-3 months, with some providing a paid upsell to get continued care. Shops with lifetime support indicate no limit of email support.
The duration of complimentary email support offered with purchase. Shops with limited support usually drop off after 1-3 months, with some providing a paid upsell to get continued care. Shops with lifetime support indicate no limit of email support.
Circle Status
Gold / Platinum
Gold / Platinum
An indication of a shop's Squarespace Circle Program level, determined by number of sales over time. While this serves as a surface-level signal of trustworthiness, Gold members get a 20% annual subscription discount, while Platinum members get 25% off.
An indication of a shop's Squarespace Circle Program level, determined by number of sales over time. While this serves as a surface-level signal of trustworthiness, Gold members get a 20% annual subscription discount, while Platinum members get 25% off.
Documentation
Limited / Robust
Limited / Robust
Education related to template use, often in the form of written content or videos. Shops with limited documentation indicate a lack of post-purchase materials that cover specific uses of features within a template. Shops with robust documentation usually include mention of their educational materials within template features, often including details of template use, along with personalized knowledge of platform basics.
Education related to template use, often in the form of written content or videos. Shops with limited documentation indicate a lack of post-purchase materials that cover specific uses of features within a template. Shops with robust documentation usually include mention of their educational materials within template features, often including details of template use, along with personalized knowledge of platform basics.